FAQ

Sun security issue
1. If you are getting this error can you click on the windows icon in the bottom left and the type in Switch server and click on that. 2. You will the...
Fri, 10 Nov, 2023 at 12:14 PM
My SUN Account is locked!
To resolve the issue of a SUN account being locked from too many attempts you must first open the Virtual Machine for the INFORSUNS server. To do this open ...
Wed, 15 Nov, 2023 at 9:50 AM
JEMS not sending confirmation OTP
If there is ever a case where a person is unable to log into JEMS due to a OTP (One Time Passcode) in their inbox not appearing this can imply that the JEMS...
Thu, 23 Nov, 2023 at 11:42 AM
Laptop not connecting to ethernet
1. Install the All Docks LAN Driver for Realtek for corresponding HP EliteBook model. 2. Reconnect USB-C connection between laptop and monitor. 3. O...
Thu, 7 Dec, 2023 at 11:50 AM