FAQ

Project Reporting and Modification Requests
TheeMS system is designed to aggregate specific information from each projectapplication and utilise this data in order to populate sections within thepro...
Tue, 5 Sep, 2017 at 3:50 PM
I have registered but cant login to eMS
One of several things could be the cause of your login problems:  Account not activated You can only log in to eMS when your account has been activated....
Thu, 16 Feb, 2017 at 2:50 PM
Do I need a new password when i first login to eMS?
You will be able to set a password when you first register with eMS. Do not write it down but use something which is memorable. Should you wish to chang...
Thu, 16 Feb, 2017 at 2:56 PM
Can I use shortcut keys in eMS?
It is recommended that shortcut keys are used when processing the eMS application form as opposed to the 'right button' on the mouse. The norm...
Thu, 16 Feb, 2017 at 2:49 PM
Inserting Tables and Diagrams to eMS
EMS is built using basic text based input fields.  It is not possible to insert tables or diagrams directly to eMS input fields. We recommend all tables...
Thu, 30 Mar, 2017 at 5:31 PM
Data not saving
When entering data the system will not allow me to save my work. This may be due to mandatory fields that are left blank before you hit save.  All ma...
Wed, 29 Mar, 2017 at 12:28 PM
Project Partner Access to Reporting
Project Partner access to reporting functions must be enabled by the Lead Partner via Supplementary Information - User Assignment.
Thu, 20 Jul, 2017 at 9:45 AM
Contributions and Forecasts - what do I enter?
When completing your reporting function, you will be required to enter the following in order to proceed with the report submission. eMS will auto-gener...
Mon, 31 Jul, 2017 at 4:06 PM
eMS PERFORMANCE ISSUES
SEUPB are aware there are issues with system performance today, but we are working with the service provider to resolve the issue as quickly as possible. ...
Thu, 3 Aug, 2017 at 10:39 AM
eMS PERFORMANCE ISSUES - UPDATE
The eMS performance issues reported on Friday 4th August 2017, are no longer causing problems. Please raise a ticket to advise if you do experience ...
Mon, 7 Aug, 2017 at 11:28 AM